MediaSoftPro is a software company based in Los Angeles, California, USA. We develop and license enterprise software solutions including PlacoRealEstate, PlacoClassifiedAds, PlacoRecruiter, PlacoEcommerce, PlacoMedia, PlacoDirectories, and PlacoDMS.
Data Controller: MediaSoftPro, Los Angeles, California, USA
Contact: support@mediasoftpro.com | +1 (310) 299 2732
We collect only what is necessary to provide our services. The data we may collect includes:
| Category | Data Points | How Collected | Required? |
|---|---|---|---|
| Identity | First name, last name, company name | Forms, purchase process | Yes |
| Contact | Email address, phone number, country | Forms, purchase process | Yes |
| Transaction | Purchase amount, license type, payment method (not card numbers — processed by Stripe/PayPal) | Purchase checkout | Yes |
| Communications | Support messages, demo requests, email correspondence | Contact forms, email | When you contact us |
| Technical | IP address, browser type, OS, pages visited, referring URL | Server logs, cookies | Automatic |
| Usage | How you interact with our website and demo environments | Analytics tools | Automatic |
We use your personal data only for legitimate, specified purposes:
We do not use your data for unsolicited marketing to third parties, automated profiling for non-service purposes, or any purpose not listed above without your explicit consent.
For users in the European Economic Area (EEA), we rely on the following legal bases under GDPR Article 6:
We never sell your personal data. We share data only where strictly necessary:
All third-party processors are contractually bound to handle your data securely and only for the specified purpose.
Our website uses cookies and similar technologies:
Required for the website to function — session management, security tokens, and form functionality. Cannot be disabled without impacting site operation.
Used to understand how visitors interact with our website — pages visited, time spent, navigation paths. Data is aggregated and anonymized. You may opt out via your browser settings.
Remember your preferences such as language and display settings for a better experience on return visits.
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality. We do not use tracking cookies for advertising or cross-site behavioral profiling.
MediaSoftPro products include integration hooks for Anthropic's Claude AI API. The following privacy considerations apply:
In our own systems (mediasoftpro.com), we do not currently use AI to process your personal data in automated decision-making. AI features on our website, if any, are clearly disclosed.
We retain your personal data only as long as necessary:
When data is no longer needed, it is securely deleted or anonymized. You may request early deletion (subject to legal retention requirements) using the contact details in Section 17.
We implement industry-standard security measures to protect your personal data:
No transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security. In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law.
Regardless of your location, you have the following rights over your personal data:
To exercise any right, email us at support@mediasoftpro.com with subject "Privacy Request." We will respond within 30 days. We may ask you to verify your identity before processing requests.
If you are in the European Union or European Economic Area, you have enhanced rights under the General Data Protection Regulation (GDPR 2016/679):
MediaSoftPro acts as the Data Controller for personal data processed through our website and sales process. Where we engage third-party processors, we ensure appropriate Data Processing Agreements (DPAs) are in place per GDPR Article 28.
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:
To submit a CCPA request, contact us at support@mediasoftpro.com with subject "CCPA Request." We will respond within 45 days as required by law.
Our products and website are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 13 (or the applicable minimum age in your jurisdiction), we will promptly delete it. If you believe we have collected data from a child, please contact us immediately at support@mediasoftpro.com.
Our website may contain links to third-party websites, including Upwork, GitHub, social media platforms, and payment processors. These links are provided for convenience only. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.
MediaSoftPro is based in the United States. If you are located outside the USA, your data may be transferred to and processed in the US, which may have different data protection laws than your country. For EEA users, such transfers are governed by appropriate safeguards including Standard Contractual Clauses (SCCs) as approved by the European Commission, where applicable.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will post the revised policy with an updated "Revised" date at the top of this page. For material changes, we may also send notice to the email address associated with your account. Your continued use of our website or services after changes take effect constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please contact us:
We aim to respond to all privacy requests within 30 days. For CCPA requests, we will respond within 45 days. EU/EEA users who are unsatisfied with our response may escalate to their national Data Protection Authority.
Last updated: April 2026 | Terms of Use | License Agreement | Contact Us