The security of our customers' environments is paramount. Mediasoft Pro has a comprehensive cybersecurity program in place which includes a zero-trust cybersecurity architecture approach, compliance audits and verifications, source-code scanning, external penetration tests, third-party deep-dive code assessments as well as ongoing coordination with some of the industry’s top cybersecurity researchers.
When vulnerabilities are found, we work quickly to mitigate the risk, issue appropriate patches and communicate directly with our customers, so they can take immediate action to harden their environments against those vulnerabilities.
If our customers or security researchers find vulnerabilities, we ask that they responsibly report them by using our contact us page. It is important to us that we work together with the community to protect against threats. Thank you for your partnership.